Frequently Questions / Help

Shipping

All the details of our shipping options

See more

Payment methods

All options to make it easy and fast.

See more

My order

Any questions about your orders

See more

Changes and returns

• Product changes
• Product return
• What is the deadline to receive reimbursement?

See more

Information about my invoices

• Consult my invoices
• Modify my data
• How can I request my purchase invoice?

See more

After -sales

• Defective product
• Wrong product
• Damaged product in transportation

See more

My account

• How to register?
• What is my password?
• Change my personal data

See more

Purchase process

• Problems when making the payment?
• Stock and availability
• Check stock

See more

Do you have more consultations?

• Product consultations?
• Types of bulb caps
• Question about LEDs

See more